Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2026

Electogadget ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read it carefully. If you do not agree with the terms, please do not access the site.

This policy applies to all information collected through our website, email communications, and any related services. We do not sell your personal data to third parties.

1. Information We Collect

Personal Information: When you contact us, place an order, or use our services, we may collect your name, email address, mailing address, and details about your device or service request.

Usage Data: We automatically collect information such as your IP address, browser type, pages visited, time spent on pages, and referring URLs through standard server logs and analytics tools.

Communication Data: Any messages, emails, or chat interactions you send us may be stored to improve our service and maintain records.

2. How We Use Your Information

To process your orders and deliver purchased products or services
To provide setup guidance, repair support, and customer service
To respond to your enquiries, comments, or complaints
To send transactional emails (order confirmations, service updates)
To send promotional communications (with your consent; unsubscribe at any time)
To improve our website, products, and service offerings
To comply with applicable laws and regulations
To prevent fraud and protect the security of our platform

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:

Service Providers: Trusted third-party vendors who assist with payment processing, website hosting, analytics, and email delivery — bound by confidentiality agreements.
Legal Requirements: When required by law, subpoena, or to protect the rights, property, or safety of Electogadget, our customers, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of this website.

We may use third-party analytics services (such as Google Analytics) to understand usage patterns. These services have their own privacy policies governing data use.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account and order data is typically retained for 7 years for tax and legal compliance.

6. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data (subject to legal obligations).
Right to Opt-Out: California residents (CCPA) may opt out of the "sale" of personal data. We do not sell data.
Right to Restrict Processing: Request that we limit how we use your data.

To exercise any of these rights, email us at support@electogadget.com. We will respond within 30 days.

7. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal data to us, please contact us immediately so we can delete it.

8. Security

We implement industry-standard technical and administrative measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before submitting any personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or to exercise your data rights, contact:
Electogadget
Email: support@electogadget.com
Address: Service Center, Providence, Rhode Island (By appointment only)